Web Store Terms and Conditions
Return Policy
- Unused Items in their original packaging can be returned within 30 days of purchase.
- The Return Shipping Address is
River and Peak Outfitter
7 South St
Front Royal, VA 22630
- The buyer is generally required to cover the cost of return shipping.
- A refund will be processed within 3 business days of receiving the returned merchandise.
- If we have any concerns about your return we will contact you via email or phone call.
Special Orders & Backorders
- Special Order Items (Backordered Items) will be processed as quickly as possible.
- The buyer will be contacted with an estimated arrival date of the item(s)
- If the arrival estimate is APPROVED, River and Peak Outfitter will be in touch with the buyer as the pickup or ship date approaches.
- If the arrival estimate is NOT APPROVED, a refund for the affected items will be processed.
- After APPROVAL, Items can still be returned for up to 30 days after the product arrives at our store, but will incur a 20% restocking fee.
- If the buyer does not pickup the item(s) within 30 days of the item(s) arriving at our store or make other arrangements Management has the authority to process a refund MINUS the 20% restocking fee and re-sell the item(s).
Shipping
- River and Peak Outfitter will attempt to ship all in stock products ordered through out website within 2 business days.
- Orders with a mix of in-stock and special order products will potentially be shipped separately.
- We will use shipping services such as USPS, UPS, and FedEx